Home : What Is Problem
Gambling? : Support
for Family and Friends : How can you help
the gambler?
How can you help the gambler?
Fortunately, there is help available for you, your
family and the problem gambler.
Calling Gambler’s Help Line [link to screen with 1800 number] is a good
place to start. It is a free, confidential service where you can talk to a
real person about the problems you are having.
There are also many things you can do to help yourself, your family and the
problem gambler. They include:
Talk to the problem gambler about their gambling
- If you feel that someone you know has a gambling problem, the best way to find out is to ask
- Let them know that you are asking because you are concerned and, if they are having a problem, you would like to support them
- Give them details of what you have observed about their gambling and ask them to explain what they think is happening
- Don't argue about gambling; it may cause the person to become defensive
- Try expressing your concerns in a positive way that makes the gambler feel that you want to help them
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Do not give the person money
- Often the most difficult situation family and friends face is whether to give or loan the gambler money
- In most situations the best thing you can do is refuse to give them money, even though this may sound harsh
- If you give the gambler money, it can often take the focus away from the consequences of gambling and contribute to future problems - the gambler can go on avoiding the problem and may keep gambling
- This does not mean that you need to withdraw your support; however you must be clear that you are not going to "bail" them out of their problem.
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Learn about the problem
- The more you understand about gambling and problem gambling, the more likely you are to be in a position to help yourself and the problem gambler.
- You will also be better prepared for what can happen with problem gambling and know how to try and minimise the harm that it can cause to you and your family.
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Encourage the person to seek help
- Some people have trouble controlling their gambling on their own.
- It may help if you encourage the gambler to seek professional help or support.
- View details of how to contact counselling and support services.
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